New Way to GO
External GO Homepage Updates
Previously, access to the GO Portal was made available via the location specific links provided in the left-hand navigation on this page. With the Global Office Relaunch, this has been simplified and the location based links are no longer needed. Simply select the Connect Now option to connect to the new Global Office via go.cop.com. The location-based links will remain available until the end of May, at which point they will be retired and all external users will need to utilize the Connect Now link and go.cop.com.
New Citrix Receiver & Web Portals
In order to utilize the new Global Office from Citrix Receiver on a personally owned device, you must first download the latest Citrix Receiver from http://www.citrix.com/ or your platforms respective vendor. (Apple App Store, Android Market, Windows Marketplace)
Once the Citrix Receiver client is installed, you will need to add a new account using the URL go.cop.com. See help document for more detailed instructions. The existing location based URLs will remain available as active accounts until the end of May, at which point they will be retired and all external Receiver users will need to create an account with the URL go.cop.com.
The following document will provide installation help for the New GO Citrix Receiver:
If you have questions or need assistance installing the client, please contact the service desk.
Action Items for Users
To ensure continuous access to Global Office, users need to take the follow steps prior to May 19th:
- Remove shortcuts you've created from your desktop, as these will no longer work when the new Receiver is downloaded.
- Delete all favorites that go to a location-based link (go-bvl, go-anc, go-svg, etc.) on your computer, iOS, or other personal devices, replacing them with go.cop.com.
- Install the latest Citrix Receiver Client on personal devices and add an account with the URL go.cop.com.
- Remove any accounts that go to a location-based URL (go-bvl, go-anc, go-svg, etc.)