Login Instructions

Logging into Global Office

If this is not your first log in and you do not need to install Citrix Workspace, you need only go to go.cop.com and log in with your network userID, password, and MFA.

First time logon with Global Office:

  1. Call the ConocoPhillips ServiceDesk at 1-866-322-2825 and obtain your initial password. The ServiceDesk will need to contact your sponsor/supervisor for verification purposes.
    This verification process cannot be skipped.

  2. Follow the MFA Setup Guide.

    • To open a New InPrivate or Incognito Window, Select the three dots on the top right of the browser.

  3. Follow the Citrix Workspace Installation Guide.
  4. Select "Connect Now" from the left-hand navigation or visit go.cop.com. 

  5. Once signed in, Click the Password Manager - CTX icon. Sign in with your UserID and then Password.
    NOTE: Do not use your email address. If you are unsure of your ID, consult the ServiceDesk or your ConocoPhillips supervisor.

  6. Set up your 5 security questions. These will be used for security purposes to verify your account.
  7. Now select Change Password on the left panel and enter your current password in the new and confirm fields then click Change Passwords. This will sync this password across all accounts.
  8. Your account is now setup, and you are ready to use Global Office.
    • If you wish to use your personal mobile device, you must first download the Citrix Workspace from your device’s software store. (Apple App Store, Android Market, Windows Marketplace).

If you have questions or need assistance with any step of these instructions, please call the Service Desk.

Installing a Client on your PC so that applications will launch

 The installation of a Citrix client will be required before applications can be used from Global Office. If you have a ConocoPhillips PC, a Citrix client should already be installed. DO NOT upgrade your company device using these instructions.

If you need to install a client on your non-ConocoPhillips computer, please log into the portal, select settings, and select the appropriate client from the available list. See help document for more detailed instructions.

Citrix Client Installation Help Document

If you have questions or need assistance installing the client, please call the service desk.